privacy policy
How we protect your information
At Venture Martial Arts, we work hard to protect your information. Below you find our full privacy policy
Last Updated: 12 December 2025
1. Introduction
Venture Martial Arts (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information and ensuring transparency regarding how we collect, use, and safeguard your data. This Privacy Policy describes how we handle information collected through our websites, digital forms, mobile messaging programs, membership systems, and in-person interactions. This policy is written to comply with applicable privacy laws and the TCR (The Campaign Registry) requirements for SMS communications.
By providing your mobile phone number and opting in to receive text messages, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect information that helps us operate our schools, communicate with students and families, and improve your experience. This includes:
- Personal Information: This includes your name, mobile phone number, and email address.
- Children’s Information: We only collect information for students enrolled by a parent or legal guardian. We do not knowingly collect information from children without guardian consent.
- Digital Interaction Information: We may collect device identifiers, information about your interactions with our SMS messages (e.g., open rates, link clicks), and website usage data (e.g., cookies, IP address, device/browser type).
- Other Information You Provide: Any personal information you choose to include in messages you send to us through SMS/MMS, contact form submissions, lead form data from ads or landing pages, responses to surveys, feedback, or other digital interactions.
3. How We Use Your Information
We use the information we collect to:
- Send You Emails and SMS/MMS Messages (with consent): Communicate with current and potential clients for operational and marketing purposes. This includes but is not limited to providing updates regarding class scheduling, attendance, program administration, promotions, reminders, and school announcements; processing payments and managing memberships; and safety, security, and incident documentation.
- Improve Our Services: Analyze response rates, troubleshoot issues, and refine our messaging and programs.
- Ensure Compliance: Comply with legal, regulatory, or contractual requirements, including The Campaign Registry (TCR) guidelines.
- Protect Against Fraud or Abuse: Detect, investigate, and prevent activities that may be unlawful or violate our policies.
4. How We Share Your Information
We never sell or rent personal information to third parties for their direct marketing purposes.
To comply with TCR and ensure message delivery, we may share your personal information with:
- Service Providers: Trusted third-party vendors and mobile carriers that help us send SMS messages, manage our data, or provide other services on our behalf, such as payment processing, email marketing, scheduling and CRM systems, and website hosting. These providers are contractually required to protect your information and only use it for the services they provide to us.
- Legal and Compliance Reasons: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency) and with The Campaign Registry (for verification and compliance).
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
These providers are required to maintain confidentiality and comply with privacy regulations and are prohibited from selling or misusing your data.
5. SMS/MMS Messaging Compliance (TCR Requirements)
By providing your mobile number, you consent to receive text messages from Venture Martial Arts. These may include:
- Class reminders and schedule updates
- Event notifications
- Membership and billing alerts
- Promotional or marketing messages
- User Consent Requirements
You may opt in to messaging through:
- Website forms
- Landing pages
- Digital waivers
- Paper forms
- Checking an opt-in box during enrollment
We maintain proof of consent as required by the Campaign Registry.
6. Your Choices and Controls
Message Frequency
Message frequency varies based on school activity and your engagement.
Opt-Out
You may opt out at any time by replying:
“STOP,” “UNSUBSCRIBE,” or “CANCEL.”
Once you opt out, we will no longer send messages unless you opt in again.
Help Requests
For assistance, reply:
“HELP”
or contact us at:
303-792-4942
7. Your Privacy Rights
Depending on your location and applicable laws, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of certain data
- Restrictions on how your data is used
To submit a request, contact us at:
303-792-4942
8. Children's PRivacy
Our SMS program is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have inadvertently collected personal information from a child under 13, we will delete such information as soon as possible.
9. How We Protect Your Information
We use industry-standard administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse.
10. Data Retention
We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your information, we securely delete or anonymize it in accordance with applicable laws and regulations.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we do, we will revise the “Effective Date” at the top of the policy. Your continued use of our SMS services following the posting of changes constitutes your acceptance of such changes.
12. Contact Information
For questions about this Privacy Policy, our SMS program, or your data rights, please contact:
Venture Martial Arts
Phone: 303-792-4942
Website: venturemartialarts.com
