Venture Martial Arts Privacy Policy for SMS Program

Effective Date: 1/1/25

1. Introduction

Welcome to Venture Martial Arts (“we,” “us,” or “our”). We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you opt in to receive SMS messages from Venture Martial Arts.

By providing your mobile phone number and opting in to receive text messages, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information from or about you when you register to receive SMS messages from us:

  • Contact Information: This includes your name, mobile phone number, and email address (optional).
  • Technical Information: We may collect device identifiers and information about your interactions with our SMS messages (e.g., open rates, link clicks).
  • Other Information You Provide: Any personal information you choose to include in messages you send to us (e.g., responses to surveys or feedback).

3. How We Use Your Information

We use the information we collect to:

  1. Send You SMS Messages: Provide updates, promotional messages, class schedules, or other relevant information about Venture Martial Arts.
  2. Improve Our Services: Analyze response rates, troubleshoot issues, and refine our messaging and programs.
  3. Ensure Compliance: Comply with legal, regulatory, or contractual requirements, including The Campaign Registry (TCR) guidelines.
  4. Protect Against Fraud or Abuse: Detect, investigate, and prevent activities that may be unlawful or violate our policies.

4. How We Share Your Information

We may share your personal information with:

  1. Service Providers: Third-party vendors that help us send SMS messages, manage our data, or provide other services on our behalf. These providers are contractually required to protect your information and only use it for the services they provide to us.
  2. Legal and Compliance Reasons: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  3. Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

We do not sell or rent personal information to third parties for their direct marketing purposes.

5. Your Choices and Controls

  1. Opting Out of SMS Messages:
    • You may opt out at any time by replying “STOP” to any text message you receive from us.
    • Once you opt out, you will no longer receive SMS messages from Venture Martial Arts unless you choose to opt in again.
  2. Help or Support:
    • If you have questions regarding our SMS program, reply “HELP” to any text message or contact us using the information in the “Contact Us” section below.
  3. Access and Update Your Information:
    • You may request to review, correct, or update the personal information we hold about you at any time.

6. Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When we no longer need your information, we securely delete or anonymize it in accordance with applicable laws and regulations.

7. Security Measures

We use reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, no transmission of data over the internet or mobile network can be guaranteed to be 100% secure.

8. Children’s Privacy

Our SMS program is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have inadvertently collected personal information from a child under 13, we will delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we do, we will revise the “Effective Date” at the top of the policy. Your continued use of our SMS services following the posting of changes constitutes your acceptance of such changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS program, please contact us at 303-928-0043